Privacy Policy | MyCrestGuide.com

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Effective Date: May 11, 2025

At MyCrestGuide.com (“MyCrestGuide,” “we,” “our,” or “us”), we are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly when you visit our website and engage with our services, particularly related to stimulus aid relief programs and financial assistance.

This Privacy Policy explains the types of personal information we collect, how we use it, and how we protect it when you use MyCrestGuide.com. By using our website, you consent to the collection and use of information in accordance with this Privacy Policy.

Please read this policy carefully to understand how we protect your privacy.

1. Personal Information Collected

We collect personal information when you interact with MyCrestGuide.com, whether by browsing the website, filling out forms, or subscribing to receive assistance and updates on stimulus aid programs. For the purposes of this Privacy Policy, "Personal Information" refers to information that can be used to identify an individual, such as:

  • First and last name

  • Email address

  • Telephone number

  • Any other details you voluntarily provide, including through forms or communications

We collect this information in order to offer the services provided through MyCrestGuide.com and to ensure that we meet your needs effectively. We do not rent, sell, or share your personal information with third parties for any marketing or promotional purposes. Additionally, we do not imply or express consent for third parties to use your information outside the scope of services provided by MyCrestGuide.com.

2. How We Use Your Personal Information

The personal information we collect is used to:

  • Provide you with information, resources, and updates regarding stimulus aid relief programs and financial assistance

  • Respond to any inquiries or support requests you submit

  • Improve the functionality, design, and content of our website

  • Manage your participation in programs or services

  • Ensure compliance with legal, regulatory, or business obligations

We will only use your information in a manner consistent with the purposes described in this Privacy Policy and will not share your information with third parties unless required for service delivery or as described below.

3. Data Security Measures

At MyCrestGuide.com, we prioritize the security of your personal information. We have implemented reasonable administrative, technical, and physical safeguards to protect against unauthorized access, alteration, disclosure, or destruction of your data. While we take steps to protect your data, no method of online communication is 100% secure, and we cannot guarantee absolute security.

If you have any concerns about your personal data or security, please contact us immediately, and we will work to resolve the issue.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on MyCrestGuide.com to enhance your user experience, improve website functionality, and gather usage data. These technologies allow us to personalize your experience and analyze how our website is used.

You can manage your cookie preferences by adjusting your browser settings to disable or block cookies. However, please note that some website functions may not perform as intended if cookies are disabled.

5. Personal Information Collected

At MyCrestGuide.com, we respect and protect your privacy. We only collect personal information that is necessary to provide our services related to stimulus aid relief programs and financial assistance. We do not sell or share any mobile information with third parties or affiliates for marketing or promotional purposes. We do not express or imply that you have granted permission for any third party, company, or firm to use your personal information outside the scope of the services we provide.

For the purposes of this Privacy Policy, “Personal Information” refers to any information that can be used to identify an individual. We collect personal information primarily when you visit MyCrestGuide.com, use our services, or fill out forms related to our programs.

We do not rent, sell, or share your personal information without your explicit permission or as described in this Privacy Policy. All data we collect is used strictly for the purpose of providing you with the services and support you request from us.

6. Children’s Privacy

MyCrestGuide.com does not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take immediate steps to delete that information. We encourage parents and guardians to monitor their children’s online activities.

7. Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by MyCrestGuide.com. Please be aware that we are not responsible for the privacy practices or content of such external sites. We recommend reviewing the privacy policies of any third-party website you visit through our links.

8. Your Privacy Rights

You have the right to request access to, correction of, or deletion of your personal information that we hold. If you wish to exercise these rights or if you have any concerns about how your data is used, please contact us at the details provided below.

We will respond to your request in accordance with applicable laws and regulations.

9. Mobile Messaging and Notifications

If you opt into receiving mobile messages from MyCrestGuide.com regarding stimulus aid or financial assistance programs, you acknowledge and agree to the following:

  • Message Frequency: You will receive no more than five (5) messages per month.

  • Message and Data Rates: Standard message and data rates may apply according to your mobile carrier plan.

  • HELP Requests: You can text HELP for assistance at any time. For any other inquiries, you can email info@MyCrestGuide.com or call (877) 519-7988.

  • Opt-Out: You can opt-out at any time by replying with STOP, QUIT, END, CANCEL, or UNSUBSCRIBE.

  • No Mobile Information Sharing: We do not share your mobile information with third parties for marketing purposes.

10. Data Retention and Deletion

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing services, complying with legal obligations, and resolving disputes. When no longer needed, we will delete or anonymize your personal data in accordance with applicable legal requirements.

11. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time. When changes are made, we will update the effective date at the top of this policy. You are encouraged to review this Privacy Policy periodically to stay informed about how we protect your privacy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: info@MyCrestGuide.com

  • Phone: (877) 519-7988

  • Address: 800 N King St Ste 304 #3086 Wilmington DE 19801

Thank you for trusting MyCrestGuide.com with your personal information. We are dedicated to providing you with useful resources related to stimulus aid and financial assistance while safeguarding your privacy.